Reference

How ceria333 Handles Your Personal Information

This privacy policy explains exactly what data we collect when you open an account, make a deposit via DANA, OVO or GoPay, and use our platform — and what we do with it.

Account data protectionDANA, OVO, GoPay transaction privacyNo data sold to third partiesYour right to request data accessSecure encrypted storage

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PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to review, correct or delete the personal data we hold on your account, our support team handles these requests directly. You can reach us through live chat inside the platform, by email at our official support address, or through the help centre linked from your account dashboard. Response times vary, but privacy-related requests are treated as priority cases.

DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

Data security is not an afterthought here. Every account on ceria333 is protected by SSL encryption in transit and encrypted storage at rest. We apply access controls so that only authorised staff can view sensitive account records — and only when a specific operational reason requires it, such as a withdrawal verification check or a disputed transaction linked to your OVO or GoPay wallet.

Encrypted Storage Your personal data — including the wallet details you use for DANA, OVO or GoPay deposits — is stored with encryption at rest. We do not hold raw payment credentials on our servers.

Cookie Control We use session cookies to maintain your login state across pages. You can clear or block cookies through your browser settings at any time without losing your account access permanently.

Data Retention We keep your account data for as long as your account remains active or as required under applicable law. Once you request deletion, we remove identifiable records within a reasonable processing window.

Access Requests You have the right to request a copy of the data we hold about you. Submit the request through live chat or email, confirm your identity, and we will send your data summary to your registered contact.

What We Collect and Why We Collect It

ceria333 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you create an account with us, we collect your name, email address, phone number and the wallet details you register — whether that is DANA, OVO or GoPay. This information is used to verify your identity, process your deposits and withdrawals, and keep your account

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secure. We also collect device and session data — such as your browser type, mobile device model and IP address — to detect unusual login activity and maintain service continuity across sessions. When you contact our support team, records of that exchange are retained to help
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us resolve follow-up issues. We do not collect more data than we need, and we do not sell, rent or trade your personal information to unrelated third parties. Any data shared with payment processors like DANA, OVO or GoPay is limited strictly to what those rails
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require to complete your transaction. Cookies and similar tracking tools are used on our platform to remember your session state and preferences — you can manage cookie settings through your browser at any time. Data collected through your account activity is stored with encryption at rest.
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Our data handling practices apply to accounts registered in Indonesia, where access is available under local law and eligible regions.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Privacy on ceria333

Below are the questions we hear most from people in Indonesia checking how their data is handled — from how we use their wallet information to what happens when they close an account.

We collect your name, phone number, email address and the e-wallet details you register — DANA, OVO or GoPay. Device and IP data are also logged for account security purposes.

Payment data is shared only with the relevant payment rail to complete your transaction. We do not pass wallet details to unrelated third parties or use them for marketing.

Yes. Contact our support team via live chat or email, verify your identity, and we will process your deletion request. Some data may be retained if required under applicable law.

Submit a data access request through live chat or the support email. Confirm your registered phone number or wallet, and we will compile and send your account data summary.

Yes, we use session and preference cookies. You can manage or block them in your browser settings at any time. Blocking cookies may affect session continuity but will not lock your account.

We retain account records for the period required under applicable law in Indonesia, then remove identifiable data. Exact timelines depend on local legal obligations and the nature of the record.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How ceria333 Handles Your Personal Information

Reach Us About Your Privacy Rights

How We Protect and Manage Your Account Data

Common Questions About Your Privacy on ceria333

01 What personal data does ceria333 collect when I register?

02 Is my DANA, OVO or GoPay payment data shared with anyone?

03 Can I ask ceria333 to delete my personal data?

04 How do I get a copy of the data ceria333 holds about me?

05 Does ceria333 use cookies, and can I turn them off?

06 How long does ceria333 keep my account data after I close my account?

Privacy Policy

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